Content Marketing Manager / Digital Project Manager / Ecommerce Specialist

A strategic and dynamic Head of Digital and eCommerce with deep expertise in digital systems integration and agile project management. They excel at crafting seamless digital customer journeys, driving conversions, and leading cross-functional teams in high-pressure environments. Skilled in executing strategies across eCommerce, digital solutions, and AI, they are focused on delivering measurable outcomes and continuously upskilling teams.

Most recently, they served as Head of Digital Customer Channels, where they expanded online channels, delivered new technologies to support omnichannel experiences, and implemented recovery programs to re-engage abandoned customers. Previously, as Digital Development Manager, they introduced new lead generation practices and rolled out an Employee Rewards program across a large network. Earlier, as a Digital Strategist, they led digital projects, managed the build of a new eCommerce platform, and developed digital strategies across multiple brands.

A full-time freelancer, available immediately.